Performance Measurement

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Grass Roots Performance Measurement offers a complete “tool box” of research-powered evaluation programs.

 

Global Performance Measurement Solution

Discover our Measurement services

  • Mystery Guest (mystery shopping)
  • Keeping Tabs (integrity shops)

Discover our Insights services

  • Competitive Comparisons
    and Business Intelligence
  • Focus Groups and Product Trials
  • In-Depth Interviews & Telephone Audits
  • On Line Surveys

Utilizing panels from our North American database – 500,000+ adults – and our professional audit call center, Grass Roots Performance Measurement implements profiled consumer and B2B programs with speed and economy. Visit our Mystery Guest website

GRPM programs are designed specifically to meet our clients’ strategic goals. Full reporting and expert analysis ensures that results are meaningful and be leveraged for success.

Dedicated reporting portals provide clients with up to the minute feedback to support coaching in the field and historical reporting to track trends.Our global reach empowers clients to understand their expanding markets.

GRPM is lead by professionals with 30 years of research and measurement experience in the hospitality, retail, finance, communications and technology industries.

We help our clients achieve a better understanding of what their service experience really feels like to their customers. At Grass Roots we provide a complete solution, from the initial research to establish your various customer groups and their needs through to the final conclusions and recommended actions.

To know more about our measurement services, please contact grameasurement@grg.com

 


 

Contact our Measurement team