Employee Engagement Technology
Grass Roots offers the most advanced and secure technology platform with fully customizable modules delivering innovative solutions for your Employee Reward and Recognition programs.
We provide a seamless technology delivered around the globe, pooled with inspiration to improve your business through employee performance. It is a truly global platform that will allow the expansion of your program into all major regions of the world.
The platform, Helix3 links to catalogs in over 120 countries operating in over 16 languages. Helix3 is designed to provide a consistent and seamless journey rather than the experience of being redirected to other sites to fulfill various aspects of functionality.
Helix3 is supported by Grass Roots offices and staff ‘on the ground’ in 27 offices around the world. This allows your organization to benefit from genuine local understanding of cultural, social, business and legislative issues.
Grass Roots has three secure hosting environments for the platform – Miami, London and Singapore which endorses our ‘follow the sun’ strategy - wherever you are in the world, a Grass Roots office will always be open to support you and your team. In addition, we have 5 international call centers available around the world capable of dealing with SMS, LivePerson or Chat, Email, Fax and Voice.
- The Helix3 Employee Engagement Solutions
The Employee Engagement module of Helix3 has all the functionality you would expect to run an employee based reward, recognition and incentive program. These include:
• "Points" or "Currency" operating modes
• "Manager to Peer" and "Peer to Peer" nominations
• "On the Spot" and "Instant" rewards
• "E-Cards" and online "Scratch Cards"
• Service and Anniversary awards
• Simple sales incentives for internal sales teams and call centers
Helix3 also supports all the administrative tools that you would expect:
• Fully customized reporting suite
• Content management
• A range of sophisticated communications tools
• Real time or batched linkage to HR databases
• Single sign on
For rewards, Grass Roots’ Global Options include all the major brands you would expect to see, a comprehensive range of merchandise, gift certificates and vouchers, travel and experiences and a ‘Reward Concierge’ for special gifts and occasions.
